Refund Policies

We understand plans change, but we also hope you’ll make camp a priority as you schedule summer activities and vacations! Payments for Pre-Camp Programs, Hale Day Camp, Hale Adventure Camp, Hale Mountain Biking Camp, and Hale’s Youth Leadership Development Programs (LDPs) are subject to the following terms and conditions for the 2024 season.

Each registration requires a non-refundable down payment of $150 (Pre-Camp Programs) or $300 (Summer Camps and Leadership Development Programs). This down payment is required per camper, per session. If your camper is unable to attend and needs to withdraw, your family’s 2023 Hale membership will remain valid from Mar. 1, 2023–Feb. 28, 2024 so you can still enjoy benefits that include complimentary parking throughout the year.

• Until March 15, 2024, regular payments (except non-refundable down payments) are fully refundable.
• After March 15, 2024, all payments are non-refundable.
• Any remaining balance is due in full by May 15, 2024.

If space is available, session transfer requests will be honored at no cost through Jan. 15. Any session transfer requests after Jan. 15 will be charged a $25 transfer fee per session transfer.

A full refund will be issued for any School Vacation Days registration canceled at least 14 days prior to the program start date. Tuition and transportation fees are non-refundable within two weeks of the start date.

Payments for Hale’s Family & Community Program are subject to the following terms and conditions for the 2024 season. Each registration requires a non-refundable down payment. Even if you cancel one or more sessions, your family’s 2024 Hale membership will remain valid from Mar. 1, 2024–Feb. 28, 2025 so you can still enjoy benefits that include complimentary parking throughout the year.

• Until March 15, 2024, regular payments (except non-refundable down payments) are fully refundable.
• After March 15, 2024, all payments are non-refundable.
• Any remaining balance is due in full by May 15, 2024.

Annual memberships are non-refundable. Membership proceeds support the people, place, and programs that make Hale’s work possible, and we sincerely appreciate your investment in our effort to impact lives.

Public events that appear on Hale’s Events Calendar are eligible for refunds up to 30 days before the event and are non-refundable after that time. Eventbrite’s fees are nonrefundable. For events with multiple instances, transfers may be possible at least 1 business day before the event. Public event registration fees may not be credited toward Hale’s programs.